‘Cancel’ or ‘Cancellation’ of an order would refer to an order being cancelled before it is shipped by JAYVEER LIFECARE PRIVATE LIMITED. Cancellations are allowed till the order has been shipped/dispatched from JAYVEER LIFECARE PRIVATE LIMITED. Once the Order is dispatched/Shipped no cancellations are allowed.
In such cases, the order will be cancelled and the refund shall be processed by us within 7 business days after the cancellation request has been acknowledged.
'Return' means an action of giving back the product ordered at JAYVEER LIFECARE PRIVATE LIMITED by the client. The following situations may arise which may cause the action of return of product:
Product(s) delivered do not match your order In the aforesaid unlikely situations, if there is something wrong with the order, we'd be happy to assist and resolve your concern. You may raise a Return request with our customer care within 03 (Three) days from the delivery of the product.
Upon receiving your Return/Refund request, JAYVEER LIFECARE PRIVATE LIMITED shall verify the authenticity and the nature of the request. JAYVEER LIFECARE PRIVATE LIMITED finds that the request is genuine, it will initiate the Return and Refund process JAYVEER LIFECARE PRIVATE LIMITED shall process the refund only once it has received the confirmation from the vendor concerned in respect of the contents of the product relating to that refund.
In the event of frivolous and unjustified complaints regarding the quality and content of the products JAYVEER LIFECARE PRIVATE LIMITED reserves the right to pursue necessary legal actions against you and you will be solely liable for all costs incurred by JAYVEER LIFECARE PRIVATE LIMITED in this regard.
For Return intimation, please visit our site dashboard. or alternatively call us at +91 6354075154 (Open 10 AM - 7 PM from Monday – Saturday).
JAYVEER LIFECARE PRIVATE LIMITED customer care team will verify the claim made by the customer within 72 (seventy-two) business hours from the time of receipt of complaint.
Once the claim is verified as genuine and reasonable, JAYVEER LIFECARE PRIVATE LIMITED will initiate the collection of product(s) to be returned.
Refund will be completed within 30 (thirty) days from date of reverse pick up (if required).
Orders with a payable amount of Rs.999 or more will qualify for free delivery.Otherwise a delivery charge will be applied.
For any further Refund related information, please write to jayveerlifecare@gmail.com
www.jayveerayurveda.com
JAYVEER LIFECARE PRIVATE LIMITED
A-301,312,SHAKTI ETC,VANDEMATRAM ROAD,GOTA,AHMEDABAD,GUJARAT-382481,IN
Email: jayveerlifecare@gmail.com
Ph: +91 83206 58199
Monday - Friday (10am to 7pm)
Jayveerayurveda is registered with JAYVEER LIFECARE PRIVATE LIMITED
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